ITIL® 4 : Digital and IT Strategy.
(eBook)

Book Cover
Average Rating
Published
London : The Stationery Office Ltd, 2020.
Format
eBook
ISBN
9780113316496
Physical Desc
1 online resource (228 pages)
Status

Description

Loading Description...

Also in this Series

Checking series information...

More Like This

Loading more titles like this title...

More Details

Language
English

Notes

Description
The ITIL 4: Digital and IT Strategy forms one publication of the Higher-Level guidance towards the Strategic Leader designation, following ITIL 4 Foundation.
Local note
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2023. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

Reviews from GoodReads

Loading GoodReads Reviews.

Citations

APA Citation, 7th Edition (style guide)

Limited, A. (2020). ITIL® 4: Digital and IT Strategy . The Stationery Office Ltd.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Limited, AXELOS. 2020. ITIL® 4: Digital and IT Strategy. The Stationery Office Ltd.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Limited, AXELOS. ITIL® 4: Digital and IT Strategy The Stationery Office Ltd, 2020.

MLA Citation, 9th Edition (style guide)

Limited, AXELOS. ITIL® 4: Digital and IT Strategy The Stationery Office Ltd, 2020.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

Staff View

Grouped Work ID
b9798e61-18ae-c7e3-94d0-76163ea62fca-eng
Go To Grouped Work

Grouping Information

Grouped Work IDb9798e61-18ae-c7e3-94d0-76163ea62fca-eng
Full titleitil 4 digital and it strategy
Authorlimited axelos
Grouping Categorybook
Last Update2023-03-28 17:59:37PM
Last Indexed2024-03-29 02:03:38AM

Book Cover Information

Image Sourceebrary
First LoadedMay 31, 2023
Last UsedApr 12, 2024

Marc Record

First DetectedMar 28, 2023 06:05:39 PM
Last File Modification TimeMar 28, 2023 06:05:39 PM

MARC Record

LEADER05140nam a22004213i 4500
001EBC6367312
003MiAaPQ
00520230328122120.0
006m     o  d |      
007cr cnu||||||||
008230328s2020    xx      o     ||||0 eng d
020 |a 9780113316496|q (electronic bk.)
020 |z 9780113316489
035 |a (MiAaPQ)EBC6367312
035 |a (Au-PeEL)EBL6367312
035 |a (OCoLC)1202475547
040 |a MiAaPQ|b eng|e rda|e pn|c MiAaPQ|d MiAaPQ
050 4|a T58.64
0820 |a 004.068
1001 |a Limited, AXELOS.
24510|a ITIL® 4 :|b Digital and IT Strategy.
264 1|a London :|b The Stationery Office Ltd,|c 2020.
264 4|c {copy}2020.
300 |a 1 online resource (228 pages)
336 |a text|b txt|2 rdacontent
337 |a computer|b c|2 rdamedia
338 |a online resource|b cr|2 rdacarrier
5050 |a Intro -- Copyright Page -- Contents -- Foreword -- Preface -- About the ITIL 4 publications -- About the ITIL story -- 1. Introduction -- 1.1: About this guide -- 1.2: ITIL practices -- 1.3: The digital and IT strategy context -- Part I: What is Digital and it Strategy? -- 2. Key concepts -- 2.1: Digital, information, operational, and communication technology -- 2.2: Digital organization -- 2.3: Digital business -- 2.4: Digitization -- 2.5: Digital transformation -- 2.6: Products and services -- 2.7: Tiers of strategy -- 2.8: Business models -- 2.9: Operating models -- 2.10: Strategy and the service value system -- Part II: The Strategy Journey -- 3. What is the vision? -- 3.1: Digital disruption -- 3.2: Deciding on a balanced strategic focus -- 3.3: Positioning tools for digital organizations -- 3.4: Creating the vision -- 4. Where are we now? -- 4.1: Environmental analysis -- 4.2: Opportunity analysis -- 4.3: Digital readiness assessment -- 5. Where do we want to be and how do we get there? -- 5.1: Strategy planning -- 5.2: Strategic approaches for digital organizations -- 5.3: Strategy discussion and approval -- 6. Take action -- 6.1: How strategies are implemented -- 6.2: Coordinating strategy and strategic initiatives -- 6.3: Leading digital transformation -- 6.4: Strategy communication and implementation -- 7. Did we get there? -- 7.1: Key facts about measurement -- 7.2: Measuring a strategy -- 7.3: Instrumenting strategy -- 7.4: Strategy review -- 8. How do we keep the momentum going? -- 8.1: Long-term momentum: ensuring organizational viability -- 8.2: Short-term momentum: parallel operation -- Part III: Strategic Capabilities -- 9. Digital leadership -- 9.1: Digital mindset -- 9.2: Communication -- 9.3: Relationship management -- 9.4: Education and learning -- 9.5: Evaluating emerging technology and industry trends.
5058 |a 9.6: Agile management techniques -- 9.7: Defining and using strategic metrics -- 9.8: Orchestrating diverse environments -- 9.9: Operationalizing strategy -- 9.10: Business and technology management skills -- 10. Managing innovation and emerging technologies -- 10.1: Definition -- 10.2: Managing innovation is a strategic capability -- 10.3: Managing innovation is a mindset and culture -- 10.4: Innovation or adoption -- 10.5: Achieving a balanced approach to innovation -- 10.6: Formal approach to innovation management -- 10.7: Characteristics of organizations with an innovative culture -- 10.8: Building a culture that supports innovation -- 10.9: Approaches to innovation -- 10.10: Evaluating and adopting emerging technology -- 11. Managing strategic risk -- 11.1: Definitions -- 11.2: Risk management in digital organizations -- 11.3: Organizing risk management -- 11.4: Using risk management to evaluate opportunities -- 11.5: Risk identification -- 11.6: The risk register -- 11.7: Qualitative risk analysis -- 11.8: Quantitative risk analysis -- 11.9: Risk triggers -- 11.10: Risk posture: balancing the risks and rewards of digital technology -- 11.11: Risk treatment -- 11.12: Achieving a risk-informed mindset and culture -- 12. Structuring for digital business -- 12.1: Governance -- 12.2: Structuring the organization -- 12.3: Transitioning from traditional to new organizational structures -- 13. Conclusion -- End note: The ITIL story -- Further research -- Glossary -- Acknowledgements.
520 |a The ITIL 4: Digital and IT Strategy forms one publication of the Higher-Level guidance towards the Strategic Leader designation, following ITIL 4 Foundation.
588 |a Description based on publisher supplied metadata and other sources.
590 |a Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2023. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
650 0|a Electronic data processing personnel--Certification--Study guides.
650 0|a Electronic data processing personnel--Certification.
655 4|a Electronic books.
77608|i Print version:|a Limited, AXELOS|t ITIL® 4: Digital and IT Strategy|d London : The Stationery Office Ltd,c2020|z 9780113316489
7972 |a ProQuest (Firm)
85640|u https://ebookcentral.proquest.com/lib/pit/detail.action?docID=6367312|z Click to View