ITIL 4 : High-velocity IT Reference and Study Guide.
(eBook)

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Published
London : The Stationery Office Ltd, 2021.
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eBook
ISBN
9780113317981
Physical Desc
1 online resource (76 pages)
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English

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2023. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

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Citations

APA Citation, 7th Edition (style guide)

Limited, A. (2021). ITIL 4: High-velocity IT Reference and Study Guide . The Stationery Office Ltd.

Chicago / Turabian - Author Date Citation, 17th Edition (style guide)

Limited, AXELOS. 2021. ITIL 4: High-velocity IT Reference and Study Guide. The Stationery Office Ltd.

Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)

Limited, AXELOS. ITIL 4: High-velocity IT Reference and Study Guide The Stationery Office Ltd, 2021.

MLA Citation, 9th Edition (style guide)

Limited, AXELOS. ITIL 4: High-velocity IT Reference and Study Guide The Stationery Office Ltd, 2021.

Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.

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Grouped Work ID
44165480-8cdc-425a-64d8-abde5c50339d-eng
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Grouped Work ID44165480-8cdc-425a-64d8-abde5c50339d-eng
Full titleitil 4 high velocity it reference and study guide
Authorlimited axelos
Grouping Categorybook
Last Update2023-03-28 17:59:37PM
Last Indexed2024-02-20 02:01:50AM

Book Cover Information

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First LoadedMay 31, 2023
Last UsedJan 24, 2024

Marc Record

First DetectedMar 28, 2023 06:06:45 PM
Last File Modification TimeMar 28, 2023 06:06:45 PM

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5050 |a Intro -- Copyright Page -- Contents -- Foreword -- Acknowledgements -- About this guide -- 1 Introduction -- 2 Key terms and concepts -- 2.1 Overview of high-velocity IT -- 2.2 Key terms -- 2.3 High-velocity IT objectives -- 2.4 Key characteristics of high-velocity IT -- 2.5 Service-dominant logic -- 3 High-velocity IT across the ITIL model -- 3.1 Four dimensions of service management -- 3.2 Service value system -- 3.3 Service value chain -- 3.4 Digital product lifecycles -- 4 High-velocity IT culture -- 4.1 Key behaviour patterns -- 4.2 Models and concepts -- 5 High-velocity IT techniques -- 5.1 Techniques for valuable investments -- 5.2 ITIL practices contributing to valuable investments -- 5.3 Techniques for fast development -- 5.4 ITIL practices contributing to fast development -- 5.5 Techniques for resilient operations -- 5.6 ITIL practices contributing to resilient operations -- 5.7 Techniques for co-created value -- 5.8 ITIL practices contributing to co-created value -- 5.9 Techniques for assured conformance -- 5.10 ITIL practices contributing to assured conformance -- 6 Taking the HVIT examination -- 6.1 Purpose of the ITIL 4 HVIT qualification -- 6.2 Examination overview -- 6.3 Question type examples -- 6.4 Examination modalities -- 7 The ITIL 4 certification scheme -- 7.1 ITIL Foundation -- 7.2 ITIL Managing Professional stream -- 7.3 ITIL Strategic Leader stream -- 7.4 ITIL Master -- 7.5 ITIL and the T-shaped individual -- 8 ITIL 4: High-velocity IT syllabus -- End notes -- Further information.
588 |a Description based on publisher supplied metadata and other sources.
590 |a Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2023. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
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